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Welcome to Support


This Konami Support home page is the main portal for help with the PES series of videogames. Use this knowledge base if you are having any problems with your purchase, however in the event this website does not provide the solution then please request help in the support forum.

For hints and tips or questions about gameplay, please look at the PES Discussions forum here on PESFan.com

Browsing Product: PES 2011 PS3

Error 80710102 / 80028EA5 (DNS Problems)

This error occurs when your PS3 cannot communicate with the DNS server of your ISP. Usually this is a temporary problem and will work after a couple of tries.

If you continue to get this error, try resetting your router/modem. If the problem persists, contact your ISP to report...


Unable to Transmit Using UDP Port (PS3)

Go to System Settings > Port Settings and set the selection to automatic.

If you still get this message you will need to forward the ports on your router.

The best guide to do so can be found at http://www.portforward.com/.

If you still get this error after trying both steps,...


Port forwarding stops working

Sometimes you may find that port forwarding suddenly stops working. This usually happens because your PC/PS3/Xbox360 has been given a new IP address and the ports are no longer being forwarded to the correct device on your network. This can happen at regular intervals, especially if you have a...


Unable to transmit using UDP port 3658/5730

The UDP port needed for playing PES online is being blocked by either the router or the Internet Service Provider.

Ideally enabling UPNP should solve the issue, if this does not work then continue with the following instructions.

Visit www.portforward.com and follow the instructions for...