Welcome to Support
This Konami Support home page is the main portal for help with the PES series of videogames. Use this knowledge base if you are having any problems with your purchase, however in the event this website does not provide the solution then please request help in the support forum.
For hints and tips or questions about gameplay, please look at the PES Discussions forum here on PESFan.com
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PES 2012 PS3 (4)Browsing Product: PES 2012 PS3
Port forwarding stops working
Sometimes you may find that port forwarding suddenly stops working. This usually happens because your PC/PS3/Xbox360 has been given a new IP address and the ports are no longer being forwarded to the correct device on your network. This can happen at regular intervals, especially if you have a...
Unable to transmit using UDP port 3658/5730
The UDP port needed for playing PES online is being blocked by either the router or the Internet Service Provider.
Ideally enabling UPNP should solve the issue, if this does not work then continue with the following instructions.
Visit www.portforward.com and follow the instructions for...
Ideally enabling UPNP should solve the issue, if this does not work then continue with the following instructions.
Visit www.portforward.com and follow the instructions for...
Unable to Transmit Using UDP Port (PS3)
Go to System Settings > Port Settings and set the selection to automatic.
If you still get this message you will need to forward the ports on your router.
The best guide to do so can be found at http://www.portforward.com/.
If you still get this error after trying both steps,...
If you still get this message you will need to forward the ports on your router.
The best guide to do so can be found at http://www.portforward.com/.
If you still get this error after trying both steps,...
Graphics appear fuzzy or grainy
PES 2012 is one of a limited number of games which will support resolutions up to and including 1080p (full HD).
Some users may have problems running games at 1080p due to the quality of HDMI cable between PS3 and the display.
Cheaper, damaged or overlength cables may not be able to...
Some users may have problems running games at 1080p due to the quality of HDMI cable between PS3 and the display.
Cheaper, damaged or overlength cables may not be able to...
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Need More Help?
If you can't find a solution to your problem, please visit the official support forum. Here you can start a new thread to ask your question and someone will respond as soon as possible.
